Process Mapping and Documentation
We document how work currently flows across key departments, identifying bottlenecks, duplication, and accountability gaps.
Operations & Project Management • Core Tier
Get your operations organised, your processes documented, and your team running clearly.
Process maps, project planning, basic HR, and an operational health check — the foundations every business needs.
From KES 55,000 • fixed-scope engagementBest for: Early-stage businesses getting organised, or teams that feel chaotic and need clear processes, basic project planning, and HR foundations.
Service Scope
What is included.
Basic Project Planning and Scheduling
We create a practical project plan with objectives, milestones, timelines, responsibilities, and a simple tracking tool.
Operational Health Check
We assess the current state of operations and produce a gap assessment report with prioritised recommendations.
HR Basics
We prepare job descriptions, employment contracts, an HR policy framework, and a leave tracking system aligned with Kenyan or Ugandan employment law.
Simple Performance Tracking Framework
We design a basic KPI and performance review structure for your team.
Our Process
A clear route from diagnosis to handover.
- Operations diagnostic and team interviews
- Process mapping across key workflows
- Bottleneck and gap analysis
- Project plan development
- HR framework setup
- Recommendations report and implementation roadmap
Typical Deliverables
What your organisation receives.
Operational health check report
Process maps for key workflows
Gap assessment and priority actions
Basic project plan and tracker
Job descriptions
Employment contract templates
HR policy framework
Simple KPI and performance review template
Frequently Asked Questions
Before you engage.
We are a small business — do we need this?
Yes. Even businesses with five to fifteen staff benefit significantly from clear processes, basic HR documentation, and a structured way of managing projects. It reduces chaos and protects the business.
How long does a Core engagement take?
Typically two to four weeks, depending on the number of processes to map and the scope of HR documentation required.
Do you cover both Kenya and Uganda?
Yes. HR documentation and employment frameworks are tailored to the relevant jurisdiction — Kenya Employment Act or Uganda Employment Act, as applicable.
Prices are starting points. Final fees and timelines depend on the agreed scope, number of jurisdictions, number of processes or workstreams, and the level of implementation support required.
Get your operations organised, your processes documented, and your team running clearly.
Discuss the Core tier and receive a scope aligned to your organisation's priorities.